In our Policy ,we would provide one year warranty for products for no-human damage.
For products out of warranty scope, we would maintain for charge including the round-freight and material cost.
a): The warranty period begins from the invoice date.
b). The warranty period for traps of heart rate Monitors and bike mount is 6 months.
|Main part of Cycling computers||12 months|
|Main part of Sensors||12 months|
|Traps of heart rate Monitors||6 months|
|Out-front bike mount||6 months|
Steps to Apply for a Warranty Claim:
To learn more details about the problem, pls help to show us the following details:
a) Product model：
b) Serial number (SN) or ID;
c) Purchase date from the invoice:
d) Defect description: what the defect is, how the defect generated, when it started.
The following information is also required for problem identifying:
a) Pictures for visible damages
b) Videos for malfunctions
c) Videos for data errors
To start a warranty, pls provide the following information:
a) Shop link:
b) Purchase ID:
c) Purchase date:
iGSPORT would maintain or replace the products for you when it is identified as defective within warranty scope .