Firstly, we would propose you try as belows to charge your iGS620 in case it is out of power.
- Charge your iGS620 by using different USB cables.
- Charge your iGS620 for at least 10 minutes.
If your iGS620 can't be charged, you may try contact with support at email@example.com with the following information to start warranty:
1. Purchase date:
2. Shop link:
3. Purchase ID: