iGS50E/iGS10 Can't Be Recognized By a Computer

Video guide for connecting your iGS50E / iGS10 with a computer.

Steps to connect iGS50E/iGS10 with a computer.

1) Power off iGS50E/iGS10

2) Connect iGS50E/iGS10 to power adaptor by USB cable

3) Short press the left button, normally, the device will be recognized as a new disk at the computer.

If the device can not be successfully recognized as a new disk. pls try the following tips to fix the problem:

1) Try to find another USB cable to connect the device with the computer;

2) Connect it on another USB port (Usually it has several USB ports on the front and back side of the main engine on a desk-top computer )

3) Try to connect the device with another computer if possible;

4) Make a factory reset;

5) Connect the device with the computer after the battery was drained off and powered off automatically.

If it still can't work, pls contact with iGPSPORT cusotmer service service@igpsport.com

iGPSPORT Help Center