Knowledge base

• FAQ

  Guide to start

  • What if the time is not correct?
  • What if my cycling computer can't locate GPS signals.
  • My bike computer can't be powered on

• BSC100S

  Quick Start Guide

  • BSC100S｜How to use it for the first time
  • BSC100S format/ make a factory reset.

• iGS520

  Get help with an issue

  • iGS520｜Training course setting and bike trainer mode tutorial
  • My iGS520 can't be powered on.

  Quick Start Guide

  • iGS520｜Navigation and page settings
  • iGS520｜Training course setting and bike trainer mode tutorial
  • Untitled
  • Steps for upgrade firmware for iGS520

• iGS50S

  Get help with an issue

  • My iGS50S can't locate GPS signals.

  Quick start guide

  • Format my iGS50S (make a factory reset /clear odometer )

• iGS630

  Quick Start Guide

  • iGS630｜How to install the bike mount?
  • iGS630｜How to unpair iGS630？
  • iGS630｜How to pair with sensors？
  • iGS630｜How to connect to APP
  • iGS630｜How to set the theme
  • iGS630｜How to import the route iOS APP

  See all 23 articles

  Map and Navigation

  • How to start a navigation?

• iGS620

  Quick Start Guide

  • iGS620 Notifications Setting
  • Video｜Sync with TrainingPeaks
  • iGS620︱How to display SHIMANO Di2 gear and battery
  • iGS620｜How to download maps
  • Video｜iGS620 Uploads Data to iGPSPORT APP
  • Video｜How to connect to a computer?

  See all 42 articles

  Map and Navigation

  • iGS620｜How to use navigation?
  • North-upward Instructions
  • Download Maps for iGS620 or iGS618
  • Start a navigation in iGS620

  Get help with an issue

  • My iGS620 can't show map
  • I Can't Plan a New Route in Korea for My iGS620
  • My iGS618 / iGS620 Can't Show Correct Time
  • Troubleshooting GPS Drift and Accuracy
  • GPS Drift and Environmental Factors Impact on GPS Accuracy
  • My iGS618 / iGS620 is not showing accurate Distance

  See all 12 articles

• Others

  iGS50E

  • My iGS50E is not showing correct time
  • The latest activities of my iGS50E can't be uploaded to APP
  • Fit File of iGS50E
  • My iGS50E Shows Speed When I Stay Still
  • iGS50E Shows LP

  iGS130

  • Steps for upgrading firmware for iGS130
  • iGS130 Max ODO (odomerer) display
  • iGS130 can't be recognized by a computer
  • Clear Data/Format/Make a Factory Reset for iGS130

  iGS20E

  • iGS20E can't be recognized by a computer
  • The Unit shows m not KM in my iGS20E /iGS130
  • My iGS20E Shows Incorrect Date Year 2014
  • Locate GPS Signal for My iGS20E / iGS130
  • iGS20E can't show distance and speed
  • iGS20E / iGS130 with APP, Imperial Unit,Sensors

  See all 9 articles

• iGS320

  Quick Start Guide

  • iGS320｜How to charge and format
  • iGS320｜How to sync Strava&Trainingpeaks
  • iGS320｜How to realize the navigation function?
  • iGS320｜How to realize the Tracking function?
  • iGS320｜APP pairing - data synchronization/notifications
  • How to use iGS320

  See all 15 articles

  Get help with an issue

  • What if iGS320 had no sound?

• iGS10S

  Quick Start Guide

  • The Unit shows ft Not Mile in My iGS50E / iGS10 / iGS10S
  • Set Time Zone for My iGS10 / iGS50E / iGS10S
  • How were the Calories Calculated ?
  • iGS10S altitude intructions
  • iGS50E Motion Detection
  • Do I need to pause my bike computer when I stop riding ?

  See all 11 articles

  Get help with an issue

  • My iGS50E / iGS10 is not showing accurate Distance
  • My iGS10S Can not Be Recognized as a New Disk
  • iGS50E Cruise Time
  • iGS50E / iGS10 Backlight Can't Work
  • iGS50E/iGS10 Can't Show Distance
  • iGS50E/iGS10 Can't Be Recognized By a Computer

• Sensors

  CAD70 & SPD70

  • How to use iGPSPORT sensors to connect with the Zwift
  • CAD70｜Cadence Sensor Installation
  • SPD70｜Speed Sensor Installation
  • Wheel size chart ( tire size )
  • Why should I equip a speed sensor?

  C61 & SPD61

  • SPD61 / C61 Battery installation
  • Zwift pairing iGPSPORT Speed & Cadence Sensors
  • Installing Speed Sensor SPD61
  • Installing Cadence Sensor C61
  • Replacing a New Battery for My Cycling Sensors
  • Compatible APPs or Devices with C61 / SPD61

  See all 7 articles

  HR40

  • 【Video】HR40 paired with Endomondo Bluetooth
  • HR40 Compatible APPs
  • Heart Rate Monitor HR40 Care Instructions
  • My Heart Rate Monitor HR40 is Reporting Erratic Data
  • My HR40 can't work

  HR60

  • HR60 Compatible Devices
  • Wearing HR60

• iGPSPORT APP

  Guide to start

  • How can I find my APP ID?

  Get help with an issue

  • Announcement: APP service has been restored
  • I can't upload activities to strava

• Warranty Policy

  Warranty Policy

  • Hardware Warranty Terms
  • Warranty period

• User Manuals

  Download user manuals

  • Download user manuals